Office Policies & Mission

Personalized Medical Care in Baldwinsville & Fulton, NY

At Northway Medical Associates, we are dedicated to providing patients with advanced family medical and medical weight loss treatments in the greater Fulton and Baldwinsville, NY areas, including Liverpool, NY. Our skilled doctors and team take pride in servicing patients with state-of-the-art, personalized care, using only the highest quality practices, including physical exams, nutrition counseling, EKG’s, pap tests, and minor surgical procedures. We work hard to maximize your treatment and care in a comforting and relaxing environment.

Our Mission

Our philosophy is focused on preventing medical illnesses by providing timely and early detection. We strongly believe that patient education goes a long way in keeping our patients healthy.

Office Hours

We are open to answer questions and schedule appointments during the following hours:

Fulton Office

Monday: 8 a.m. – 5 p.m.
Tuesday: 8 a.m. – 6 p.m.
Wednesday: 8 a.m. – 5 p.m.
Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 5 p.m.

Baldwinsville Office

Monday: 8 a.m. – 6 p.m.
Tuesday: 8 a.m. – 5 p.m.
Wednesday: 8 a.m. – 5 p.m.
Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 5 p.m.


We understand that unforeseen events sometimes require missing an appointment. However, we please ask for a courtesy call at least 24 hours prior to your scheduled time if you need to cancel or reschedule to allow us the opportunity to offer other patients your appointment time. Please be aware that if we do not receive 24 hours notice, you may be assessed a “No Show” fee depending on the time allotted for the appointment. We thank you for your cooperation.

Medication Lists

For routine visits, we please ask that you supply us with a list of all of the medications you are currently taking, including details such as strength, dosage, and how you take the medicine.

Prescription Refills

If you would like to leave prescription requests with our Fulton or Baldwinsville medical team, please call our office and when prompted, press '2.' When leaving a request, please include your name, date of birth, medication name with spelling, dose, and how the medication is taken. Please allow at least 48-72 business hours’ notice for prescription refills as the doctors are not always in the office the day that you call to sign the prescription.

After-Hours Care

For the convenience and health of our patients, we offer 24-hour, on-call emergency service. In the event that you are in need of after-hours care, please contact the office of your choice to obtain the phone number for the doctor who is on call.

Schedule An Appointment With Us!

If you would like to hear more about our office policies, mission, and treatments or would like to schedule an appointment with our Baldwinsville and Fulton doctors, give us a call today. We look forward to seeing you and your family in our office soon!